Bk99 terms of service Bangladesh

These bk99 terms of service Bangladesh set out the legally binding rules for accessing and using our website, mobile application, and related services, including any online casino or sports betting features. By creating an account, depositing, placing bets, or otherwise using the platform, you confirm that you have read, understood, and agree to be bound by this user agreement. If you do not agree, you must stop using the services immediately. We may update these terms at any time by posting changes on the platform, and your continued use after changes are posted constitutes acceptance of the updated terms.

1. Acceptance of Terms

By accessing our services through any device, you enter into a binding agreement with us under these Terms. This includes use of our website, any downloadable application, and any tools, content, or payment features we provide. You agree that electronic acceptance, including clicking consent boxes and continuing to use the services, has the same legal effect as a signed contract. We may modify, add, or remove provisions to address security, player safety, operational, or legal requirements. Where practical, we will post the updated version prominently, and continued access or use means you accept the revised terms.

2. Eligibility Requirements

You may use the services only if you meet all eligibility requirements. Age: you must be at least 18 years old, and we apply a strict anti-underage policy, including the right to request proof of age at any time. Residency: the services are intended for users based in Bangladesh, and you must ensure your use complies with any local law applicable to you. Legal capacity: you must have full legal capacity to enter into this agreement. Self-exclusion: if you are within an active self-exclusion period, you must not register a new account or attempt to use the services.

3. Registration and Security

To register, you must provide accurate and complete information, including your real name, date of birth, and a valid phone number that can be used for payments and verification. One account per person is permitted, and multi-accounting is strictly prohibited; where we detect linked accounts, we may close all related accounts and forfeit balances and bonuses. You are solely responsible for keeping your login details, password, PIN, and device access secure, and you must not share them. All activity and transactions performed through your account are treated as authorized by you.

3.1 Identity Verification (KYC)

We may require KYC verification to confirm your identity and protect the platform from fraud and AML risks. KYC may include a government-issued ID, proof of address, and proof that your payment method belongs to you. We may request additional information where needed to meet compliance and security standards. If you do not provide requested documents within a reasonable time, we may restrict deposits, suspend withdrawals, limit account functionality, or suspend the account until verification is completed. For more on how we handle personal data, please review Privacy Policy.

4. Deposits and Withdrawals

Deposits and withdrawals are processed according to our payment and security controls, including KYC and AML checks. You agree to use only payment methods that you own and control, and you must not attempt to deposit or withdraw on behalf of a third party. We may set transaction limits, request further verification, or apply risk checks to protect users and the integrity of the platform. We do not charge deposit fees from our side, but your provider may apply its own charges. You are responsible for ensuring you enter correct payment details.

4.1 Supported Payment Methods

We support local and digital payment options to make account funding and cashouts practical for users. Supported methods include bKash (instant), Nagad (instant), Rocket (mobile banking), and USDT/Tether via blockchain networks. Availability can vary by user status, verification level, and risk checks. You are responsible for selecting the correct method and network, and for following any instructions shown in the cashier. We may add or remove payment methods, or restrict certain methods, to meet operational, security, or compliance requirements.

4.2 Deposit Terms

The minimum deposit is ৳ 100 or the equivalent amount in USDT, and deposits are credited instantly in most cases once a provider confirms the transaction. We do not accept third-party deposits, including deposits made from accounts or wallets not in your name or not controlled by you. If we reasonably suspect a deposit is linked to fraud, chargebacks, unauthorized access, or AML concerns, we may hold funds, reverse credits where possible, or restrict account access pending investigation. You must ensure that any deposit you make is lawful and authorized.

4.3 Withdrawal Terms

For verified accounts, withdrawals are typically processed within 5 to 15 minutes, subject to payment channel performance, internal checks, and any required KYC review. Where possible, we return funds to the same method used for deposit to reduce fraud and support AML controls. We may request identity documents before processing a withdrawal, including updated documents if earlier submissions are outdated or unclear. We reserve the right to delay, refuse, or cancel withdrawals that appear suspicious, linked to prohibited activity, or inconsistent with these terms.

5. Bonuses and Promotions

All promotions are optional and governed by specific bonus terms shown at the time of offer, including wagering requirements, eligible games, time limits, and maximum bet rules. Wagering requirements must be completed before any bonus funds or related winnings can be withdrawn, and the applicable multiplier and contribution rules are stated per promotion. Bonuses may expire, and unused bonus funds and winnings may be forfeited after expiry. Unless stated otherwise, only one bonus is allowed per person, household, IP, or device, and we may void bonuses for breach or misuse.

5.1 Bonus Restrictions and Abuse

Game contribution rates can vary, and some games may be excluded from wagering requirements entirely; you must check the promotion rules before playing. During an active bonus, a maximum bet limit may apply, and bets above the limit can lead to bonus cancellation or forfeiture of winnings. We prohibit bonus abuse including hedging, coordinated play, exploiting pricing or settlement gaps, or using multiple accounts to obtain repeated offers. We may modify, suspend, or cancel any promotion at our discretion, and we may void bonuses or close accounts where abuse is detected.

6. Responsible Gambling

We support responsible gambling and encourage you to treat gambling as entertainment, not as a source of income. If you feel your play is no longer in control, we encourage self-assessment and early action. You may request deposit limits on a daily, weekly, or monthly basis through support, and we can apply a cool-off period of 24 hours, 7 days, or 30 days upon request. Self-exclusion can be set temporarily or permanently via Telegram support, and you must not attempt to bypass restrictions by opening new accounts.

6.1 Safety Tools and Minor Protection

We may provide reality checks such as session duration reminders to help you track time spent on the platform. You are responsible for keeping your device secure and preventing minors from accessing your account, including using device locks and parental control software where appropriate. If we suspect underage access, we may suspend the account and request proof of age. If you need professional help, we encourage you to contact qualified local health services or counseling providers. For additional context on limits and safer play, you may also review Disclaimer.

7. Prohibited Activities

You must not use the services for any unlawful, abusive, or integrity-compromising purpose. If we determine, in our reasonable discretion, that you have engaged in prohibited activity, we may immediately terminate or suspend your account, void bonuses, forfeit balances, block withdrawals, and report activity to relevant authorities where required. We may also take legal action to recover losses, chargeback costs, investigation expenses, and other damages. The examples below are not exhaustive and are provided to make expectations clear.

8. Intellectual Property Rights

All content on the platform, including software, design, text, images, logos, and trademarks, is owned by us or licensed to us and is protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable right to access and use the services for personal, non-commercial purposes only. You must not reproduce, modify, distribute, reverse engineer, or create derivative works without prior written consent. Third-party game providers, including JILI, PG Soft, Pragmatic Play, and Spribe, retain all rights in their respective products and brands.

9. Limitation of Liability

The services are provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will always be free from delays, technical faults, or third-party failures. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or opportunity. You accept full responsibility for your gambling decisions and losses. Our aggregate liability, if any, is capped at your total deposits made in the prior 90 days.

10. Termination and Inactivity

You may request account closure by contacting support, and you may withdraw any remaining balance subject to KYC verification and security checks. We may suspend or terminate your account immediately if we suspect violations, fraud, prohibited activity, AML concerns, or failure to complete verification. We may also close accounts due to regulatory requirements or if an account remains inactive for 12 months or more. Where closure occurs, we may void bonuses and withhold funds that are linked to prohibited activity, while processing legitimate balances according to compliance obligations.

11. Governing Law and Disputes

If you have a complaint or dispute, you agree to contact support first and attempt informal resolution by providing full details and relevant evidence. If unresolved, the parties agree to attempt mediation before proceeding further. If mediation does not resolve the issue, disputes will be resolved by binding arbitration conducted in English, on an individual basis only. You and we agree that no class actions, representative actions, or consolidated proceedings are permitted. You must bring any claim within a reasonable time after the issue arises, or it may be barred.

12. Changes to These Terms

We may update these Terms to reflect operational changes, security improvements, legal requirements, or player safety measures. Changes take effect immediately upon posting on the platform unless a different effective date is stated. Where we consider a change material, we may provide notice through the platform interface or by email if you have provided an email address. You are responsible for reviewing the latest version before continuing to use the services. Continued use after an update is posted constitutes acceptance of the revised terms.

13. Contact and Support

If you need help with account access, KYC, deposits, withdrawals, limits, or dispute resolution, you can contact our support team at any time through the available channels shown on the platform. We aim to provide support in Bengali and English and target a response within 24 hours, although complex verification or security cases may require additional time. For general information about how the platform operates, you can also review Home and Privacy Policy for data handling details. Keep your contact details up to date so we can reach you when needed.